to our daughter’s nurses
February 28, 2015 § 2 Comments
I’m sure we seemed unexceptional upon our arrival, a little cautious and confused we carried our worries like the bulky winter coats that guarded us from the evening cold. The experience had the surreal experience of a dream, one I kept expecting would dissipate into the comforts of another reality.
There was something intimidating about the unfamiliar routine of the hospital emergency room. The staff navigated the chaos with a quiet confidence and practiced protocol, a language we stumbled through clumsily. The only thing more discerning than our own displaced equilibrium and anxious disbelief was our daughter’s desperate misery.
Our daughter cried outside your entrance and begged us to go home, her feverish limbs were fortified by a nervous fear. An old experience in another hospital, a casual untruth and empty reassurance, undermined your care. She felt every discomfort with the magnification of these memories and there was no reassurance that could endure the balance of this debt as she measured words for trust.
You called our little girl brave and smart, despite her panic, acknowledging her fear and building a relationship based on respect. She challenged every fact and questioned every uncertainty until her tension slowly unraveled into rest that accepted care. The tears faded into a smile and we left a little more trusting than we arrived, unhealed as yet, but mended.
For the exceptional care that is your standard, thank you. The kindnesses will not be forgotten.
scribblechic 
Oh, my gosh. I hope she’s ok but I’m glad the nurses were able to allay her fears.
Just a miserable, hard to shake high fever, but the nurses deserve a personal thank you – something we will tend to just as soon as we can.